- Download a sworn declarationhere
- Print the document and fill it out.
- Scan it and then send it to our Customer Care teamhere.
- Send it via post to PointShop A/S, Skibbrogade 3, 3. sal, 9000 Aalborg, Denmark
- Download the RMA document here
- Print and fill out the document.
- Send the form (filled out) with the item/s via post to PointShop A/S, Skibbrogade 3, 3. sal, 9000 Aalborg, Denmark If you have you packed the item out of the foil or seal, you waive your right of cancellation under the Consumer Act (§ 20 paragraph. 3, No. 2). Please note, returns sent after the 14 day window will NOT be accepted.